My Active Pour Tap is drippingUpdated a day ago

A small drip is to be expected after dispensing from your Pinter using the Active Pour Tap. This is perfectly normal and isn't anything to worry about. Please simply leave your glass underneath for a couple of seconds to allow the last few drips to finish. You can also push your Tap Handle back towards your Pinter for a few seconds to help stop the dripping faster.

If, however, this drip is constant or doesn't stop at all after you have finished pouring, then there could potentially be an issue with your Active Pour Tap. 

It's also important to check your Tap Handle is on the right way. Please ensure the screw is facing backwards, so not visible from the front of the Pinter when the Tap Handle is attached.

Need more help?

If your Tap is still dripping, please contact our Customer Care Team by Email or Live Chat and include the following:

• Your name and email address

• Your order number

• A video showcasing the drip

• A photo of your Pinter’s serial number (located on the flat underside of your Pinter)