Main Cap
Articles regarding the Main Cap
My Main Cap is stuck
As the Main Cap is designed to be really secure in order to keep all that liquid in place, we've found that they can sometimes be a bit tricky to get off at first, but this should get easier with every use.A tip that we've found useful is to put a...
I forgot to place the Conical on the Main Cap – will it still work?
It happens! If you’ve forgotten to place the Conical (the plastic part that fits into the underside of the Main Cap), here’s what you need to know. Yes – your brew will still work without the Conical.However, the Conical plays a helpful role, so we r
Leaking from around the outside of the Main Cap
A leak from around the outside of the Main Cap can occur for one of two reasons.Main Cap is not screwed on correctly:if the Main Cap has not been attached properly, this won't seal correctly and can cause a leak. Please detach your Main Cap, and...
My Main Cap is leaking from the centre
When you push on the centre of your Main Cap is there much resistance? NoYesNo - There is little or no resistanceIt seems like something isn't quite right with your Main Cap, and we think you may need some further assistance.So we can help get...
My Main Cap has broken
We're sorry to hear your Main Cap has broken. We won't be able to help you any further through our Troubleshooting Guide so we recommend that you speak to a member of the team.So we can help get this resolved quickly for you, please get in touch...