Website/App
Why do I need to use the Pinter App?
The Pinter app is an essential companion to your Pinter system. It guides you through each step of the brewing process, helps you stay on track, and unlocks extra features like brew reviews. The app is available on iOS and Android, and you’ll need to
How do I download the App?
If you do not have the App installed, then you can find the new app by searching "Pinter" in your App Store or by heading to our website here.
How to create an account on the App?
If you're signing up for our App for the first time, you'll need to confirm that you're above the legal drinking age. Please make sure you have created an account on our website before trying to create an app account.Once this is confirmed, you...
How do I log into the App?
Once you have created your account. You should be able to use the same details to log into the App.After entering your email address, the subsequent screen will prompt you to choose between your email address or phone number as the preferred...
How do I log into the website?
Don’t worry, we're here to help! Try the steps below in order and, if you still can’t log in, please do get in touch so that we can assist you further. If you've recently placed your first order, double check your inbox to confirm the email address y
The App isn't working
We find that a few bits of troubleshooting can sometimes help to resolve issues when using the App. Please try the below:Completely close the App and re-launch it.Try switching your Wi-Fi, data or device on and off, before reopening the App.Log...
How do I add a Pinter?
In order to add a Pinter to your Pinter App, all you need to do is press the "Add Pinter" button.Once you have pressed this, you will be given the option to enter the Serial Number of the Pinter, choose the colour of the Pinter and give your...
How do I edit/delete a Pinter from the App?
To edit or delete a Pinter, you have two options. Option 1: Click on the Idle Pinter you wish to edit/delete and click on the 3 dots in the top right-hand corner. You should now see options for your Pinter.Option 2:Click on the "View All" button...
How to start a brew in the App
To start a new brew, all you need to do is click on an idle Pinter.From here you will be able to select which Fresh Press you would like to start brewing.Once you have picked your Fresh Press, you can pick how long you would like to brew. You can...
How do I edit/delete a brew in the App?
To edit or delete a Pinter, you have two options. Option 1: Click on the Idle Pinter you wish to edit/delete and click on the 3 dots in the top right-hand corner. You should now see options for your Pinter.Option 2:Click on the "View All" button...
How can I get notified when a product is back in stock?
If a Pinter product or Fresh Press you’re after is out of stock, don’t worry - you can easily sign up to be notified as soon as it’s available again. Simply press the “Notify me when available” button on the Fresh Press page... ...or if you’re lookin
Pinter Community
If you’d like to chat with other members of the Pinter community, you can join our Community Forum or Facebook Group. Both are great places to share tips, ask questions, and connect with fellow Pinter brewers! The links for both are below for you!Com
Getting in contact with us
The best way to reach us is by emailing [email protected], using our live chat, or submitting a request through our Help Centre. Our team will be happy to help you there and get back to you as soon as we can. We're really sorry for any inconvenience,